Effective Date: October 7, 2024

Our website address is: https://redriverfinancialsolutions.com.

At Red River Financial Solutions LLC (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us in other ways.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

a) Personal Information

When you use our services or contact us, we may collect personal information, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Billing and mailing address
  • Financial information (e.g., bank account details, tax ID numbers) necessary for bookkeeping, payroll, or tax preparation services.

b) Non-Personal Information

We may collect non-personal information that does not directly identify you, such as:

  • Browser type
  • IP address
  • Operating system
  • Date and time of visits
  • Pages viewed and the time spent on those pages
  • Referral URLs

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver bookkeeping, tax preparation, payroll, medical billing, and other business services you request from us.
  • Communication: To respond to your inquiries, send notifications, and communicate updates regarding your services.
  • Billing and Payments: To process payments, send invoices, and manage accounts.
  • Marketing and Promotions: To inform you about new services, special offers, or updates related to Red River Financial Solutions (with your consent where required by law).
  • Improving User Experience: To understand how visitors use our website and improve its functionality, content, and services.
  • Compliance: To comply with applicable laws, regulations, and legal processes.

3. Disclosure of Your Information

We do not sell or rent your personal information. However, we may share your data with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted third-party providers that perform services on our behalf, such as payment processors, cloud storage providers, or IT services. These parties are obligated to protect your information and use it only as necessary to perform their services.
  • Legal Requirements: We may disclose your information to comply with legal obligations, such as in response to a court order, subpoena, or other legal process, or to protect our rights, property, or the safety of our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls. However, please be aware that no security system is completely foolproof, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have certain rights concerning your personal information, including:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections or updates to any inaccurate information.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Data Deletion: You may request the deletion of your personal information, subject to certain exceptions for legal or business purposes.
  • Data Portability: Upon request, we can provide you with a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and personalize content. Cookies are small text files that are stored on your device when you visit a website.

  • Types of Cookies:
    • Essential Cookies: Necessary for website functionality and cannot be disabled.
    • Analytics Cookies: Used to collect information about how users interact with our website (e.g., Google Analytics).
    • Advertising Cookies: Used to show relevant advertisements to users.

You can control the use of cookies through your browser settings, but disabling cookies may limit certain functionalities of the website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. We will notify you of any significant changes by posting the updated policy on our website with the new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Red River Financial Solutions LLC
Phone: 844-712-6657
Email: info@redriverfinancialsolutions.com
Address: 172 Fremont St, Shreveport, LA 71105